Returns & Repairs
Cancellations & Return Policy
Cancellations must be made within 24 hours from the date your order is received.
Returns must be received within 14 days of receipt. Jewelry must be without wear and in the original packaging as shipped. You may initiate a return by filling out our contact form. Please follow our tips to prolong the life of your jewelry.
All custom pieces are final sale and cannot be returned.
Shipping charges will be deducted from any refund credit.
All return shipments must be insured for the full INS amount and shipped back via YDM or DHL. Henia Danielle is not liable for return parcels that have been lost before receipt.
Henia Danielle will repair your pieces within one year of purchase at no additional cost to the customer. However, we reserve the right to determine normal wear and usage before making that decision. Any jewelry repairs beyond the warranty date we would be happy to repair your for a charge. Request a repair by filling out our contact form.